INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What is the estimated delivery time ?

your Order will be Delivered in maximum 2 days 

A delivery associate will contact you on the shipping day of your order.

How do I Contact You ?

📞 Contact Us

We’re always here to help! You can reach us through any of the following channels:

📱 Social Media

Follow and message us anytime on Instagram:
👉 @laceloop.eg
Our social media team is available 24/7 to assist you.

📧 Email Support

Got a question or issue? Email us at:
📩 
We’ll get back to you as soon as possible.

📞 Phone & WhatsApp Support

Call or WhatsApp us directly at:
📲01035828050
Available anytime for your convenience.

We offer installments through bank installments, valU, Souhoola, Premium Card and Mobile Wallets.

We offer installments through bank installments, valU, Souhoola, Premium Card and Mobile Wallets.

Can I edit/cancel my order?

Yes, you can cancel or edit your order after placing it as long as it hasn’t been shipped.

What is your Return/Refund policy
  • You can return the order within 2 days if there is an issue.
  • shipping fees are non-Refundable.
  • You can try the product before making a payment. If it doesn’t fit or you don’t like it, you can return it directly with the delivery agent.
INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS